ok dajee Privacy Policy

Your personal information is of the highest importance to us. This document provides a full account of how ok dajee collects, uses, and keeps your information secure.

SSL Encrypted Data Secured Bengali and English Support For Ages 21+
Last updated: January 2025
1

Introduction and Scope

This privacy policy applies to all users of the ok dajee platform. When you open an account, play games, place bets, or use any service on ok dajee, you are considered to have accepted the terms of this policy.

ok dajee places the highest priority on protecting users' information. Our platform uses SSL-encrypted connections so that every transaction and piece of personal information is transmitted with full security. This policy works alongside our Terms and Conditions.

In this policy, "user", "you", or "your" refers to any person using ok dajee's services. "We", "us", or "ok dajee" refers to the organisation that operates this platform.

2

What Kind of Information Is Collected

ok dajee collects only the information necessary to provide its services. A detailed breakdown by type of information is given below.

2.1 Registration and Identity Information

Information collected from you when creating an account:

  • Full name (in Bengali or English)
  • Date of birth (for 21+ age verification)
  • Mobile number
  • Email address
  • User-chosen username and password (passwords are never stored in plain text — only an encrypted hash is stored)

2.2 Financial Transaction Information

Information required during deposit and withdrawal processes, such as:

  • bKash, Nagad, Rocket, or Upay mobile wallet numbers
  • Bank account details (for bank transfers)
  • Transaction amount and time

This information is used solely to verify and complete payments. ok dajee does not store any card numbers or bank PINs.

2.3 Technical and Device Information

When you use our platform, certain technical information is recorded automatically:

  • IP address
  • Browser and device type
  • Operating system
  • Session time and connection type
  • Cookie and session data (details in Section 6)

2.4 Gaming Activity Information

Your bets, game history, and account balance are stored. This information is used for account management, awarding bonuses, and responsible gaming monitoring.

3

Purpose of Using Information

ok dajee uses collected information only for the specific purposes listed below:

  • Creating accounts and verifying identity
  • Processing deposit and withdrawal transactions
  • Providing bonuses, promotions, and VIP benefits
  • Providing customer support (via live chat and email)
  • Detecting and preventing fraudulent activity
  • Maintaining the security and technical standards of the platform
  • Enforcing responsible gaming policy and ensuring the 21+ age requirement
  • Meeting legal obligations

ok dajee does not sell your information to third parties, and no marketing-related information is shared. If a third party is engaged to provide any service, they are also bound to comply with the standards of this privacy policy.

4

Information Storage and Security

ok dajee applies industry-standard technology to protect your information. All stored data is secured with AES-256 encryption. Regular security audits are conducted on the servers.

Information may be retained for as long as your account is active and, after account closure, for as long as required to meet legal obligations. Once the designated retention period ends, the information is securely deleted.

4.1 Password Security

Your password is never stored in readable form. Only a one-way cryptographic hash is stored. Therefore ok dajee has no way of knowing your password — if you forget it, you will need to reset it.

4.2 Payment Security

All financial transactions via bKash, Nagad, Rocket, or Upay are completed through SSL-encrypted channels. No payment PIN or full bank card number is stored on ok dajee's servers.

5

Information Disclosure and Third Parties

ok dajee does not share your personal information with third parties, with the exception of the specific circumstances below:

  • Payment processors: Limited information is provided to complete transactions.
  • Identity verification services: When account verification is required.
  • Legal obligations: To comply with court orders or legal directives.
  • Fraud prevention: To protect the security of accounts.

All third parties who receive information are bound by confidentiality agreements and may not use the information they receive beyond the stated purpose. To learn more about us, read our About Us page.

6

Cookies and Tracking Technology

ok dajee uses cookies to keep the platform functioning properly and to improve the user experience.

6.1 Essential Cookies

Without these cookies the platform cannot function properly. They are used for basic operations such as maintaining login sessions, security verification, and displaying balances.

6.2 Functional Cookies

These cookies are used to remember your preferred language (Bengali or English), session settings, and game-related preferences.

6.3 Analytical Cookies

Anonymous statistics are collected to understand which parts of the platform are used most and where improvements are needed. This data does not directly identify any individual.

You can disable cookies from your browser settings, but doing so may limit some platform functionality.

7

User Rights

Every ok dajee user has the following rights regarding their own information:

7.1 Right to Access Information

You may request a detailed account of the personal information ok dajee holds about you at any time. We will respond within 30 days of receiving the request.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction. We will verify and update it.

7.3 Right to Close Account

You may request to close your ok dajee account at any time. Upon closure, information beyond what is required by legal obligations will be deleted.

7.4 Right to Opt Out of Marketing Messages

If you do not wish to receive promotional messages from ok dajee, you may opt out at any time. Important service-related messages (such as transaction confirmations) may still be sent.

8

Protection of Minors

ok dajee strictly enforces the 21+ age requirement. No person under the age of 21 may open an account or access gaming services. Age is verified at the time of registration.

If a minor attempts to open an account using false information and this comes to our attention, that account will be closed immediately and the stored information will be deleted. We are committed to upholding our Responsible Gaming policy.

9

Changes to the Policy

ok dajee reserves the right to update this privacy policy as needed. If any significant changes are made, users will be notified via their registered email or mobile number.

The updated policy will take effect from the date it is published. Continued use of the platform after a change will be considered acceptance of the new policy. We therefore recommend that you visit this page regularly.

To learn more about our previous terms and policies, visit the Terms and Conditions page.

10

Security Incidents and Response

In the event of any security breach, ok dajee responds promptly. If an incident occurs that could put your information at risk, we will notify you as quickly as possible.

The security incident response plan includes: identifying the source of the incident, sending immediate notifications to affected users, providing password reset instructions where necessary, and urgently strengthening security measures.

11

International Data Transfers

ok dajee may use servers in various countries to operate its services. Regardless of where information is stored, the protection standards set out in this privacy policy apply everywhere.

For international data transfers, ok dajee ensures that the recipient country or organisation maintains adequate data protection standards. This is ensured through contractual security provisions.

12

Complaints and Feedback

If you have any questions, complaints, or feedback about this privacy policy, please contact our support team. We are available 24/7 via live chat and email in both Bengali and English.

Visit our FAQ section for answers to common questions — it covers payments, bonuses, and account-related topics in detail.

Have a privacy question?

ok dajee's customer support team is always ready to answer any of your questions — 24 hours a day, 7 days a week, in Bengali and English.

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