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ok dajee Responsible Gaming — Your safety is our goal

Entertainment is enjoyable only when it stays within control. ok dajee believes every player has the right to play consciously and safely. On this page you will find how to play safely, when to take a break, and where to seek help if needed.

Our Commitment

ok dajee is an entertainment platform, not a source of income. Whether it is slots, live casino, or sports betting — every game carries a chance of losing as well as winning. Playing with this reality in mind is the sensible approach. We want every member to play within their means — and to seek help quickly if a problem arises.

If you read our Terms and Conditions, you will see that responsible gaming is central to our service. Just like any bonus or deposit condition, the responsible gaming rules are mandatory and must be followed.

If you ever feel that gaming is going beyond your control, contact ok dajee's 24/7 live chat support immediately — support in Bangla is always available.

ok dajee verifies the age of every account and monitors suspicious activity.

Under our Privacy Policy, your personal information is kept completely safe and secure.

Contact the support team directly at any time to set up self-exclusion or account limits.

24/7 Bangla and English live chat and email support are always ready.

Tools to keep yourself safe

ok dajee provides a number of effective tools that let you set your own gaming limits. Contact support to activate any of these tools at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, new deposits will stop automatically.

Deposit Cap

Gaming Break

Lock yourself out temporarily for 24 hours to 30 days. You will not be able to log in during this period.

Cooling Off

Self-Exclusion

Request that your account be closed for the long term — 6 months, 1 year, or permanently. No marketing messages will be sent during the exclusion period.

Permanent Closure

Session Time Limit

Set a limit on how long you play in one sitting. You will be logged out automatically when the set time is up.

Time Control

Loss Limit

Decide in advance the maximum amount you are willing to lose daily or weekly. The session will stop automatically when the limit is reached.

Loss Cap

Reality Check

At set intervals, ok dajee will remind you how long you have been playing and how much you have spent — a useful way to stay aware.

Awareness Alert

Warning Signs

If one or more of the signs below appear in your behaviour, it is time to review how you are playing. Recognising them early means you can address a problem before it grows.

Chasing lost money

Feeling the urge to deposit more and more after a loss in order to recover it is one of the main warning signs of a problem.

Hiding it from family and friends

Concealing your gaming from the people close to you or spending less time with them is a cause for concern.

Using living expenses for betting

Putting money meant for rent, food, or a child's education into bets is a signal of financial trouble.

Restlessness when unable to play

Discomfort, irritability, or anxiety when you cannot access the platform — these suggest dependency.

Spending more time than planned

Sitting down for a quick session and losing hours, repeatedly, is a warning signal.

Playing with borrowed money

Borrowing or taking credit to bet — this cycle of financial harm requires you to seek help to break free.

Where to get help

Asking for help is not weakness — it takes courage. You are not alone; family, friends, and professional counsellors are always there for you.

ok dajee 24/7 Live Chat

Speak directly in Bangla with our support team. Any request for self-exclusion, limit setting, or account closure is processed immediately.

Email Support

If you prefer to get in touch in writing, send an email to: [email protected] — both Bangla and English receive equal attention.

Family and Trusted Friends

Talk openly with the people close to you. Family can often provide the most immediate support — do not turn away their help.

Professional Counselling

Consult a psychiatrist or behavioural therapist. Gambling-related addiction is treatable — seeking help at the right time makes recovery possible.

Community Support Groups

Sharing experiences with others who have faced the same problem can ease a great deal of mental burden. Reach out to a local counselling centre or community organisation.

Mental Health Services

Free or low-cost counselling is available at the mental health departments of government and private hospitals in Bangladesh. Seek help for your own wellbeing.

ok dajee's Responsible Policy

ok dajee believes that entertainment and safety are equally important to every player. Before using the platform, every member reads and agrees to our terms and conditions. Following the responsible gaming rules is mandatory as part of those terms.

We use strict age verification to prevent anyone under 21 from using the site. If there is any possibility that someone you know could access your account, make sure your account is protected with a password.

To learn more about us, visit the About Us page — it sets out ok dajee's values and philosophy in detail.

Our Android and iOS apps, easy to use on any device, are available through official channels. Whether you use the app or the website, the limit-setting tools work equally well on both.

Before you start playing, ask yourself: how much time and money can I afford to spend today? If I go beyond that, will it affect my family? Making a habit of asking these questions regularly keeps gaming within the bounds of entertainment.

Visit our FAQ page for answers to common questions — it contains detailed information on deposits, withdrawals, and account management.

Some practical tips for safe gaming

Set a fixed budget before you play and do not exceed it.
Do not place bigger bets hoping to recover lost money.
Avoid alcohol or drugs while playing — they reduce your ability to make sound decisions.
Take regular breaks — rest for a while after every 30–60 minutes of play.
Do not treat gaming as an alternative income — it is entertainment, not investment.
Agree on a limit with your family and stick to it.
Do not sit down to play when you are stressed or anxious.

Frequently Asked Questions

The minimum age to participate in any type of betting or casino game at ok dajee is 21. Age is verified when opening an account and identity documents may be requested if needed. Anyone under 21 is not permitted to create or use an account.

To activate self-exclusion, contact ok dajee's 24/7 live chat support and let us know the duration (6 months, 1 year, or permanent). The account will be locked as quickly as possible after the request is received. No promotional communications will be sent during the exclusion period.

Reducing a limit takes effect immediately. However, increasing a limit requires a waiting period — this protects you from making decisions in the heat of the moment. Contact the support team for more details.

If a family member believes that someone close to them is in trouble, they can email ok dajee support directly. We will take the necessary steps while maintaining confidentiality and provide guidance toward professional advice.

After a short-term cooling-off period (24 hours to 30 days), the account is reactivated automatically. For long-term self-exclusion, the account cannot be reopened before the set period ends. For permanent exclusion, a written request is required for reconsideration.

Yes, international health organisations recognise problematic gambling as a behavioural health condition. It is treatable — recovery is entirely possible with the right support and therapy. If you or someone you know is affected, seek professional advice.