ok dajee FAQ — VIP, Slots, Deposits and Betting

ok dajee has five VIP levels — Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each level:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Cashback is calculated on the net loss for the week, meaning the rate applies to the amount left after subtracting total winnings from total losses.

VIP levels at ok dajee increase based on consistent playing activity. The more actively you play and transact on your account over time, the sooner you can move up to a higher level. No specific turnover threshold is published, but regularly active members naturally progress to higher levels over time.

Weekly cashback is calculated on the net loss for that week — meaning the rate for your level applies to the amount remaining after subtracting your total winnings from your total losses.

Example: if a Gold level member has a net loss of ৳20,000 in a week — ৳20,000 × 0.6% = ৳120 cashback. That is the maximum cashback possible at that level in a week.

In addition to weekly cashback, ok dajee VIP members receive special promotional offers, priority customer service, and rewards designed specifically for higher-tier members. Diamond and Platinum tier members get the fastest support and may have the opportunity to try new games or offers early. For full details on VIP benefits, visit the ok dajee VIP Program page.

A VIP tier downgrade at ok dajee may apply if an account remains inactive for an extended period. Playing regularly and keeping transactions active helps retain your earned tier. Contact the customer service team to find out the specific inactivity period or the conditions under which tier changes apply.

RTP stands for Return to Player — it is a theoretical percentage calculated as a long-term average over millions of spins. For example, Fortune Mouse has a maximum RTP of 96.96%, meaning that theoretically ৳96.96 may be returned for every ৳100 wagered. However, this is not a guaranteed outcome for every session — results can vary in any single session. Before choosing a game by RTP, compare games on the ok dajee Slots page.

Volatility or variance refers to how frequently a game pays out and how large those payouts are. Low-volatility games pay out smaller amounts more often — suitable for those who want to play for longer. High-volatility games pay out less frequently but the amounts can be larger — better suited for those with a comparatively bigger bankroll. The wisest approach is to choose a game that matches your budget and preferences.

In a progressive jackpot game, a small portion of every bet is added to a growing prize pool. The more players play, the larger the jackpot becomes. The jackpot is usually triggered randomly or in a special bonus round. While the chance of winning is low, it is possible to win a large prize with the right spin at the right moment. Each jackpot game has its own rules, so it is a good idea to read the game details before playing.

In many slot games, a free spins round is triggered automatically when a specific number of scatter symbols land on the reels. ok dajee also occasionally offers free spins as part of promotions. Winnings from free spins cannot be withdrawn directly — they are generally credited as bonus balance and converted to real money after the applicable wagering requirements are met.

The ok dajee Slot Festival Bonus gives a 75% bonus on deposits made for slot games, up to a maximum of ৳8,000. It can be activated once per day, with a minimum deposit of ৳500. The wagering requirement is 25x the bonus amount. Example: deposit ৳2,000 → bonus ৳1,500 → wagering ৳1,500 × 25 = ৳37,500. This amount must be wagered before bonus winnings can be withdrawn.

The minimum deposit amount at ok dajee is ৳500 for all payment methods. This same minimum applies to bKash, Nagad, Rocket, Upay, and bank transfer. A minimum deposit of ৳500 is enough to play all game types and participate in promotions. Full details on deposits and withdrawals are available on the ok dajee Wallet page.

To deposit with bKash, first log in to your ok dajee account, then go to the Wallet or Cashier section and select bKash as your deposit method. Send the amount and use the reference number shown, following the instructions. Your balance will typically update within a few minutes. Minimum deposit is ৳500. The support team will notify you if there are any changes to the deposit process.

ok dajee does not charge any separate processing fee on deposits. However, your chosen payment method — such as bKash, Nagad, Rocket, or Upay — may apply charges according to its own transaction policy. It is advisable to check the latest fee structure of your selected mobile banking service before making a deposit.

The following deposit methods are currently available at ok dajee:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

Minimum deposit of ৳500 applies to all methods.

After a deposit, your balance should normally update within a few minutes. If it has not updated after 15–20 minutes, contact ok dajee live chat with a screenshot of the payment or the transaction ID. The support team will verify and resolve the issue quickly. Bank transfers may take a little longer.

No, only one account per person is allowed at ok dajee. If the same person creates multiple accounts, all accounts may be suspended and balances forfeited. Bonus benefits also apply to one account only. Register with accurate information and read the Terms & Conditions carefully.

A username should generally be a combination of letters and numbers — avoid names that are easy to guess. For your password, use a mix of uppercase letters, lowercase letters, numbers, and special characters, and keep it at least 8 characters long. Do not use the same password anywhere else. For guidance on keeping your account secure, see the ok dajee Login page.

If you forget your password, click the "Forgot Password?" option on the login page. Enter your registered email or mobile number and an OTP or recovery link will be sent to you. Use the OTP to set a new password. If you also have trouble with your email or number, contact 24/7 live chat and the support team will help after verifying your identity.

To update personal information, log in and go to the Profile or Settings section. Some details (such as your full name or date of birth) cannot be changed directly — in that case you will need to contact live chat for assistance and may be required to provide documents for identity verification. Keeping your information accurate is important for secure payments.

Yes, logging in from a new device is safe. However, the first time you log in from a new device, OTP or email verification may be required to confirm your account. Avoid logging in on public or shared devices, and log out when you are done. If you use the ok dajee app, secure sessions can be managed directly on Android or iOS devices.

Yes, ok dajee offers betting on various cricket tournaments including BPL, IPL, T20 World Cup, and international matches featuring the Bangladesh national team (Bangladesh Tigers). You can place bets both before the match starts and while the game is in progress. See all matches and markets on the ok dajee Cricket Betting page.

Live in-play betting means placing bets in real time while a match is ongoing. In cricket, odds change after every over or wicket, so you can make decisions based on how the match is unfolding. For example, if a team suddenly loses a wicket, the opponent's odds may shorten. ok dajee provides real-time updates on the live betting dashboard.

Decimal odds are the simplest format. Multiply the odds by your stake to get the total return.

Example: In a limited-overs match, Team A has odds of 2.10 and Team B has odds of 1.75. If you bet ৳1,000 on Team B — if Team B wins, your total return is ৳1,750 (profit ৳750); if Team A wins, you lose ৳1,000. These are example figures only — live odds change depending on the match.

In an accumulator or multi-bet, multiple selections are combined and all odds are multiplied together to get the overall odds. Example: if three matches have odds of 1.50, 1.70, and 1.90 — the combined odds are 1.50 × 1.70 × 1.90 = 4.84 (approximately). A ৳100 bet returns ৳484, but only if all three selections are correct. If even one is wrong, you lose the full ৳100.

The ok dajee Cricket Season Special Bonus is available during active cricket seasons when depositing in cricket markets. It gives a 60% bonus on deposits, up to a maximum of ৳6,000. Minimum deposit is ৳500, wagering requirement is 22x. Example: deposit ৳2,000 → bonus ৳1,200 → wagering ৳1,200 × 22 = ৳26,400. This offer can be claimed once per week.